To get support on a configure failure, you'll need to capture the result of the failing step, preferably invoking configure in verbose mode by adding -v 2 to your configure flags. On most Unix boxes, you can capture the output by typing ``script'', then doing the configure, then typing ``exit'' to stop recoreding. This will create a file called ``typescript'' which you can upload to show what is happening to you.
You can also get the output of configure by using redirection, just be sure to redirect both stdout and stderr!